Terms of service
Last updated: May 2026
Welcome to UK Custom Covers. These Terms of Service govern your use of our website and the purchase of products from us.
By using this website, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
1. About Us
This website is owned and operated by UK Custom Covers Limited.
UK Custom Covers Limited is registered in England and Wales under company number 05772069.
You can contact us:
- By using the contact information published on our website
- By email using the contact details available on our website
2. Website Use
You may use our website for lawful personal or business purposes only.
You must not:
- Use our website in any way that may damage, disrupt, or impair the website or its services
- Attempt to gain unauthorised access to any part of the website or related systems
- Use automated systems, bots, scraping tools, or data extraction methods without our written permission
- Use our website for fraudulent, unlawful, or harmful activity
- Upload or transmit viruses, malicious software, or harmful code
We reserve the right to restrict or terminate access to the website where misuse is suspected.
3. Product Information
We aim to ensure that all product descriptions, specifications, images, pricing, and compatibility information are accurate at the time of publication.
However:
- Product images are for illustrative purposes only
- Colours and finishes may vary slightly depending on screens, materials, or manufacturing updates
- Vehicle compatibility guidance should be used as a guide only
- Customers are responsible for ensuring that products are suitable for their vehicle before purchase
Where additional fitment information is required, customers should contact us prior to ordering.
4. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel orders at our discretion
- Cancel orders where pricing or listing errors have occurred
- Refuse orders suspected to be fraudulent or abusive
If an order is cancelled after payment has been taken, a full refund will be issued.
5. Pricing & Payment
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
We reserve the right to update pricing at any time without notice.
Payment must be successfully completed before goods are dispatched.
6. Delivery
Delivery times provided are estimates only and are not guaranteed unless explicitly stated.
We are not responsible for delays caused by:
- Couriers
- Customs
- Weather conditions
- Events outside our reasonable control
Risk in goods passes to the customer upon delivery.
7. Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms of Service.
Please review our full Returns & Refunds Policy before requesting a return or refund.
For fitment-related issues, customers must complete our Fitment Issues Form before a return or refund can be processed:
We also recommend reviewing our fitting guidance before submitting a fitment-related claim:
Personalised or embroidered items are non-refundable unless faulty or incorrectly supplied.
8. Intellectual Property
All content on this website, including but not limited to:
- Text
- Graphics
- Logos
- Product images
- Branding
- Website design
- Downloads
is owned by or licensed to UK Custom Covers Limited and is protected by intellectual property laws.
You may not reproduce, distribute, modify, republish, or commercially exploit website content without prior written permission.
9. Customer Content
Where customers submit reviews, images, fitment information, or other content to us, you grant us a non-exclusive, royalty-free licence to use that content for customer service, marketing, website, or product improvement purposes.
You confirm that:
- You own or have permission to use submitted content
- The content does not infringe the rights of any third party
- The content is not unlawful, abusive, misleading, or offensive
We reserve the right to remove submitted content at our discretion.
10. Limitation of Liability
Nothing in these Terms of Service excludes or limits liability where it would be unlawful to do so, including liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any rights provided under applicable consumer law
To the maximum extent permitted by law, UK Custom Covers Limited shall not be liable for:
- Indirect or consequential losses
- Loss of profits, revenue, or business opportunities
- Loss arising from incorrect installation, misuse, or unsuitable application of products
- Delays or failures outside our reasonable control
Customers are responsible for ensuring products are fitted and used appropriately.
11. Website Availability
We do not guarantee that the website will always be available or uninterrupted.
We may suspend, withdraw, or modify the website or parts of it without notice.
12. Privacy & Cookies
Use of our website is also governed by our Privacy Policy and Cookie Policy.
Our website uses cookies and similar technologies to improve website functionality and user experience.
13. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will take effect once published on this website.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us using the contact details available on our website.